Our Services
Lost Customer Campaign
Every dealership has them—customers who’ve drifted away. Whether they skipped a service, went to a competitor, or just stopped engaging, they represent untapped revenue and missed opportunity. At DriveMax, we turn those quiet exits into strong comebacks with our Lost Customer Campaigns.
Lost Customer Campaign
Reignite Relationships. Recover Revenue.
Using advanced data analytics and behavior tracking, we identify lapsed service customers, inactive leads, and buyers who haven’t returned in months. Then, we reach out with personalized, multi-channel messaging—via email, SMS, and direct mail—to remind them why they chose you in the first place.
Our campaigns don’t rely on generic messaging. We deliver timely, compelling offers designed to win trust back: exclusive discounts, loyalty perks, or service incentives tailored to each customer’s history. It’s smart, efficient, and proven to deliver a strong return on investment.
Lost Customer Campaign
Why It Works
Data-Driven Targeting: We analyze service history, last visit dates, and more to find high-potential re-engagements.
Multi-Channel Outreach: Personalized messaging via email, SMS, and direct mail for maximum impact.
Incentive-Based Conversion: Offers crafted to win customers back, from discounted oil changes to VIP trade-in events.
Lower Acquisition Costs: Re-engaging lost customers costs 5X less than acquiring new ones.
Lost Customer Campaign
Use Cases
Service Comebacks: Win back customers who haven’t serviced with you in 6+ months.
Sales Revival: Reconnect with buyers who purchased a vehicle but never returned.
Inactive Leads: Revive cold leads with fresh, timely offers and updated inventory highlights.
Ready to Win Them Back?
Let DriveMax help you turn ghosted customers into loyal fans—again. Book a strategy call today and let’s reconnect your dealership with its lost audience.
